Please be kind to other players. Any insulting, rude, provoking, racist, drug-related and/or vulgar behaviour is forbidden and will be penalized.
Also we do not tolorate players that blackmail other people and it'll result in a permanent ban.
If you discover a breach of the rules, you have to instantly contact a Support or Game Master(Crew).
The breach has to be proven by significant Screenshots that you are not allowed to edit.
For more complicated cases, we also accept records in high resolution.
Please keep in mind that everyone has a different opinion about what is insulting and what not.
Therefore, only the OpenNos Team will determine what is - and what is not - seen as offensive on a case by case basis
§1a Ingame Behaviour
We do not encourage AFK-Leveling.
Your attention has to be on the game, that means if a Team member contacts you, you have to react.
Failing to do so results in a ban.
Portals have to be accessible all the time. You risk a punishment when blocking them.
§1b "Grief Play"
"Grief Play" refers to play styles where a player intentionally disrupts the gaming experience of other Players.
Examples for this behaviour are: Intentionally killing others by drawing Monsters to them, stealing kills, stealing monsters, following other players across channels in order to disturb their gameplay.We will penalize this behaviour strictly
You cannot claim a map and reports that aim to do just that will be ignored by the crew.
§1c Trading Behaviour
Scamming is prohibited and results in a permanent ban. Same goes for trading of Items/Gold against Items/Gold on other Servers or Cash.
Asking the Team for items, gold or other stuff is forbidden and will be warned. If you keep asking for these things, you might get muted or banned.
We are not committed to replace items lost by self-inflicted actions (for example Scam).
§1d Behaviour against the Team
You have to follow and respect the instructions and decisions of the Team and the Team is not allowed to give you items/gold or help you with leveling. Therefore, never trade a Team member or invite them into a party, guild or (coming soon) raid.
Please use the Board or Discord to contact us. It's hard to help you ingame.
Ban discussions are strictly forbidden everywhere except in the Ban Appeal Section.
If you encounter any bugs or glitches, you are comitted to report them in the respective sections of the Forum, in the #bug-report channel of the OpenNos Public Server Discord (https://discord.gg/AuzF4Qy).
By using any bug or glich that gives you an advantage on purpose, you risk a permanent ban.
You are not allowed to use any tool that interacts or even manipulates the game if it's not created by the OpenNos Team. This also includes the usage of bots, keyboard simulators (especially Macros).
Manipulating the Game Client in general is strictly forbidden as well. Breaking one of those rules will result in a permanent ban.
Player, family and shop names that are insulting, racist, drug related and/or vulgar are not allowed and will result in a deletion and/or a permanent ban.
Using the names of the Team in any form is forbidden and will result in a permanent ban. Same for using "GM", "GA", "Crew", "Support" or any other word or abbreviation releated to the Team.
Shop names have to be in english.
Using ASCII Codes in order to get special characters is forbidden as well.
§5 Game Chat
You are free to write in your foreign language in our all of our chats. Keep in mind that we will still punish every Insult and other Chat-related rule breaks as usual.
Languages that are currently forbidden due to excessive abuse (e.g. insulting) are: Turkish
Please contact Supports or Team Members only in English, unless they allow you to speak in other languages aswell.
Sending the same or similar messages several times is not allowed and is considered as spamming.
Messages containing information about hacks, bots, cheats or any other program that has impact on the gameplay is not allowed and will be penalized.
Also, you are not allowed to advertise other websites that are not releated to the official OpenNos Project. Just mentioning them is not consideres as an advertisement and is allowed. However, mentioning another Server is strictly forbidden.
§5b Real Life Threats
We take Real Life Threats very serious: Any Real Life Threats made against the team, users or everyone else will result in a permanent ban from any service and a complain to the police with all valuable data(Log excerpts, IP and EMail address and others).
§6 Account data
You have to keep your account data secret and are not allowed to give this data to others. This includes your account/login names as well as your password. The only situation when you are allowed to give your account/login name(not the password) to someone else, is to our Team(Support and Crew).
It's prohibited to give away and/or ask other players for their account data. You risk a permanent ban.
We will NEVER ask you for your password, so don't give it to anyone! Please do not include it in any Support request.
If you loose your account, because you shared you data, you won't get your account back.
You are allowed to own more than one account. Should one of them receive a permanent ban, all other accounts will be banned too. However, you are not allowed to have more than three(3) accounts online at the same time. Having more than three accounts online might result in a ban.
It is strictly forbidden to sell, share or transfer your account in any way.
If you are playing with others on the same Network Connection, please report it to the Team in order to avoid unnecessary bans. Also notify us when you use a Internet Stick, cause you might share your IP address with others.
A subsequent notification after a ban is not possible.
Boosting is forbidden on all OpenNos Servers.
As boosting, we understand every activity that involves taking an unfair advantage in the game using either your own or other player's Multiaccounts. This includes, but is not limited to: Reputation Boosting, Act 4 Point Boosting, Act 4 Raid Boosting and other Rankings-Boosting.
These convictions are automatically logged and will be punished with Mutes, Reputation/Family EXP/other Blocks and, in severe cases, Bans.
You must follow the instructions of the Team during events. Failing to do so results in a exclusion of that particular event and might also have other consequences.
It's not allowed to participate in an event with multiple accounts, but there are some exceptions, for example Gold or Exp events.
Any insulting, rude, provoking, racist, drug-related and/or vulgar behaviour regarding the event or during the event time, for example "What a shitty event, *ck this shi*!" will be penalized harder than usual.
Asking for prizes or rewards is also prohibited.
§9 Ban appeals
If you want to appeal your ban, please use the releated Board section or the Ticketsystem for this. Keep in mind that you have to provide all required information and evidence which prove that your ban was unrightful, so that your case can be taken care of as fast as possible.
A ban can only be appealed during the first 14 days after the ban.
§10 Reporting a rule breach
Every user is committed to report rule breaches as soon as possible. Please provide us with one or more significant screenshot/s or a high resolution record. It should be completely unedited.
Faking any screenshots or records with the intention to trick the Team is prohibited and results in a permanent ban.
Please keep in mind that we are unable to deal with any evidence that is older than 7 days. The only exceptions are racism, sexual harassment and other severe rule breaks.
We do not allow the usage of VPN, Proxies or any other method to change the IP address. Logging in with one of them can result result in a instantly applied permanent ban and will result in a permanent ban in the long run anyway.
Please always choose the priority wisely and don't just set the priority to "critical" if your topic is "I can't walk through walls". Begging for stuff in the Ticketsystem is strictly forbidden and will effect your ingame character!
Writing multiple tickets with the same subject over and over again will be ignored and deleted.
If you have any ingame related questions please use our Discord or ask a Crewler ingame.
The process of a ticket can take up to 24 hours or even more, it depends on how much tickets we have to take care of.
Depending on the severity of the rule break, we apply one of the following punishments:
- Temporary Ban
- Permanent Ban
The OpenNos Team reserves the right to exclude a player from it's services without further declaration of reasons. The OpenNos Project reserves the right to change Rules, Terms and Conditions, and content and availability of services at any time.
Last Change: 2017/08/27